Frequently Asked Questions
My Suited Life operates from Raleigh, North Carolina, USA.
We strive to introduce fresh designs each season, while also diligently restocking popular items from previous releases that quickly sell out. This ensures a diverse selection and keeps our inventory up-to-date with the latest trends and customer demands.
No, creating an account is not mandatory. You have the option to checkout as a guest. However, setting up an account offers several advantages. It saves you time during checkout by pre-filling your address information. Additionally, having an account enables you to manage your account settings, view your order history, and keep track of your order status.
Certainly! We do offer international shipping services. For more detailed information regarding our international shipping policies, kindly refer to our Shipping Policy.
Typically, orders are dispatched within 1-2 business days. Domestic shipping usually takes 2 to 5 business days, while international shipping can range from 7 to 21 business days. For a comprehensive understanding of our shipping procedures, kindly refer to our Shipping Policy.
Once your order has been placed, you will receive an order confirmation via either email or SMS. Throughout the processing and delivery of your order by the United States Postal Service (USPS), you will receive timely updates regarding its status through email or SMS notifications.
For domestic shipping, tracking information will be provided to monitor the progress of your package. However, please note that tracking may not be available for international shipping. Additionally, USPS may have limitations in guaranteeing delivery to specific countries due to various rules and restrictions. For a comprehensive understanding of our shipping procedures, kindly refer to our Shipping Policy.
To gain a comprehensive understanding of our refund procedures, please refer to our Refund Policy. It contains detailed information on how we handle refund requests and the applicable terms and conditions.
We gladly accept accelerated checkouts, including Shop Pay, Apple Pay, and Google Pay, for your convenience and seamless payment experience.
Shop Pay is an expedited checkout option designed to enhance the shopping experience. It enables customers to securely save their email address, credit card details, as well as shipping and billing information. By doing so, it facilitates faster completion of transactions during subsequent visits to the Shopify checkout.
We prioritize the protection of your personal online security when you place an order with My Suited Life. Our website is equipped with an SSL Certificate, which guarantees that your sensitive data remains secure and inaccessible to unauthorized individuals. Your credit card and personal information are encrypted during transmission and stored securely.
Furthermore, as an additional security measure, we verify that the billing address you provide matches the address associated with your credit card company before processing your order.